Shipping UK

Please note all The Basement x New Balance 2002R "Moss Green" orders are expected begin shipping at the end of June. A shipping email will be sent once your order has been fulfilled with tracking updates from warehouse departure to arrival. 

All orders will be fulfilled from our London Warehouse meaning that customs charges may apply to overseas orders. 

UK Shipping will take approximately 1-3 working days however 95% of orders are arriving in 1 working day. 

European Shipping ranges from 4-9 working days however 95% of orders are arriving within 5 working days. 

For all other territories our couriers will aim to deliver your package within 4-9 working days

Delays do occur and therefore please use the tracking provided on the fulfilment email to keep an eye on its whereabouts. 

If your parcel has not been delivered in the above timelines given please email us at